How can I contact the 3DS OUTSCALE technical support?

• Web: https://support.outscale.com (prior registration needed; your account on this interface is distinct from your TINA account)

• Email: support@outscale.com

• Phone: 0826 206 307 from France, +33 1 53 27 52 70 elsewhere.

When opening a new support ticket, you must provide the following information:

• The Region (for example, eu-west-2)

• The account ID or the email of the account

• The timestamp of the incident (preferably in UTC)

• If applicable, the IDs of the resources concerned, the tools used and their versions, etc.

For more information, see Technical Support.